July 18, 2017—New York, New York—Disability Rights Advocates (DRA), a national nonprofit legal center, filed a major class action today against Uber on behalf of a broad coalition of disability groups and disabled individuals in New York City, because Uber is 99.9% inaccessible to people with mobility disabilities.
I don’t always pay attention to access issues when I’m tooling around town on my own. Curbs, steps and thresholds don’t pose much of an issue for most people, myself included. It isn’t until I’m out with with friends with little ones in strollers or my elderly parents that I realize how these seemingly innocent little steps up or down can pose tremendous problems.
Originally appeared in Euan’s Guide 02/05/2016
Family holidays, weekend getaways, business trips and more; disabled people are an important market that all hotels can be targeting with accessible booking systems, adapted rooms and most importantly, a warm welcome! Here are our top ten tips for making access easier in your hotel:
I arranged to meet with Karen Haggard, M.Ed this week after an interesting conversation at a Granbury Chamber of Commerce luncheon. Karen is a Dyslexia Consultant who strives to put literacy within reach for all. Dyslexia, a lifelong condition that affects reading, writing, spelling and even speaking can be an extremely debilitating disability.This condition did not receive a great deal of attention until recently.
I recently met Mike McGowan, CFP®, a Financial Advisor, at a Granbury Chamber of Commerce breakfast. I sat at his table and was immediately drawn to his easy smile and friendly demeanor. I asked about his private label practice, McGowan & Associates, a financial advisory practice of Ameriprise Financial Services, Inc., and it was clear he enjoys helping families identify and work toward achieving their long-term goals. I then told him about my latest venture, Accessible Granbury. When I explained my desire to create a world in which everyone can participate equally, one location at a time, we realized we had a common interest. Mike shared with me that his dad has muscular dystrophy and needs accommodations to perform basic activities he used to take for granted.
The World Health Organization (WHO) estimates that 285 million people are visually impaired worldwide. 70 million people need a wheelchair. Another 360 million people globally have moderate to profound hearing loss. Globally, more than 1 billion people need one or more assistive products.
People tell me often they want to cater to individuals with mobility issues, but are intimidated and overwhelmed by the Americans with Disabilities Act (ADA) requirements and perceived costs involved. Major structural changes might not be possible right now and that’s OK. You may not realize the American Disabilities Act is based on common sense and recognizes altering existing structures is time consuming and costly. The law actually requires only that public accommodations remove architectural barriers when doing so is “readily achievable” and can be done “without much difficulty and expense“. So let’s talk about what you might be able to do without a lot of fuss.
As approximately 50% of small businesses fail annually, great customer service for a diverse customer base can really give you a leg up. Catering to people with disabilities seems to be the new “green” and business owners are recognizing they are catering not only to this population, but to their friends and families as well.
.A smart restaurateur knows that every little detail in a restaurant matters. Selecting a typeface for your menu might seem like the tiniest of those details, but nonetheless, it is a surprisingly important decision.Your patron’s most important interaction with your restaurant happens through the menu – it’s where they are first introduced to your food
Eating out in a restaurant is one of life’s pleasures. My mom, an elderly wheelchair user in poor health, still loves to go out, read through an interesting menu and served a meal someone else cooked. This activity is one we try to do fairly regularly. Generally some advance planning about the accessibility of the venue is needed, but eating out is definitely doable for us. So, you might ask, what’s the problem?