Navigating DFW Airport

DFW Airport strives to make their facilities accessible for all. Below are details which highlight the efforts made to create an accessible airport. DFW is about an hour from Granbury, Texas.

Disabled permit parking is available in signed areas of all parking lots and garages. In the Terminal garages, disabled parking is on both the upper arrival and lower departures roadways. One-hour areas may be utilized for long-term parking as long as the vehicle displays a disabled parking tag or license plate. Due to TSA and height restrictions garages at some terminals are not van accessible.

Express and Remote lots are served by wheelchair accessible shuttle buses. DFW Airport Valet parking is also available at all terminals.
Terminal Parking

All restrooms located throughout the terminals are fully accessible to travelers with disabilities. Unisex toilet rooms equipped for the disabled are also available throughout the terminals and are located adjacent to the accessible men’s and women’s toilet rooms.  Terminal Maps


Wheelchair service is offered through your air carrier upon request. To ensure availability and timely service, it is strongly recommended that this service be reserved in advance. However, wheelchair assistance may also be requested at airline ticket counters.

Wheelchair Accessible Van Service from Parking to Terminals:
To request a wheelchair accessible van from a parking area, use a courtesy phone in the parking area of the garage and call 4-2527 or tell the bus driver that you need a wheelchair accessible van. Please allow time after placing your call for the van to arrive to pick you up.

Wheelchair Accessible Van Service from Terminals:
For the best service after arriving at DFW Airport on your return trip, please collect your baggage before your request wheelchair accessible van service. Call 4-2527 from a Terminal building courtesy phone and give your location. This will give you time to go to the curbside for the return ride to your selected parking area. Please remain at the curbside once transportation has been requested. In order to serve other customers, the driver is unable to wait if you are not at the curbside.

Buses and Vans
DFW operates fixed-routes bus service to each of the parking areas listed above. Buses serving Remote North and Remote South are fully accessible. Not all buses serving the other areas are accessible, however, DFW operates demand responsive wheelchair accessible van service 24 hours per day. Wheelchair accessible vans can be used to travel between any public parking area and terminal buildings or to go from one Terminal to another. There is no charge for either bus or van service.

accessible dfw airport

Wheelchair service is offered through your air carrier upon request. To ensure availability and timely service, it’s recommended that reservations be made in advance.  However, wheelchair assistance may be requested at airline ticket counters.

For safety of all travelers, public access beyond passenger screening points is limited to ticketed passengers only. However, the individual airline may grant permission for persons with special needs to be accompanied by a health care assistant or guardian. If someone wishes to accompany an elderly or disabled person to or from an aircraft gate, permission must be obtained from the airline.


Making Connections
The DFW Skylink train is a terminal-to-terminal light rail train available on the secure side of the terminal. It offers the shortest and most convenient way to make connections and is served by elevators and escalators. Skylink is fully wheelchairs accessible with additional seating for our guests with mobility impairments.
Terminal LInk

Car Rentals
Rental Car shuttle buses are available at all terminals and are equipped with wheelchair ramps and have the ability to kneel or lower for easier access. Please ask the driver to “kneel” the bus. If a specially equipped car is required please contact your rental car provider to make arrangements. Click here for complete rental car information.
Rental Cars

Taxi Service
Taxi service is available on the upper level of Terminals A, B, C and E, and on the lower level of Terminal D.
An Airport Guest Assistant will be available at the taxi stands between 8:00 AM and midnight. Between midnight and 8:00 AM, dial 972 574 5878 to request a taxi.

Accessible shared ride shuttle service is available via Super Shuttle. Call 800 258-3826 or at

Accessible shared ride shuttle service is available via Super Shuttle. Call 800.258.3826 or at

Shuttle Buses


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