accessibility for all

Accessibility Ratings

Accessibility criteria explained:

Each venue will be rated on a five star system based on specific criteria, with one being the worst and five being the best case scenario.

  1. Parking

    Our rating will consider the following:
    As per the Americans with Disabilities Act (ADA) handbook:
    a)a parking lot should offer 1 accessible spot for every 25 parking spots, and 1 of every 6 accessible spots must be “van-accessible”.
    b)Accessible spaces must connect to the shortest possible accessible route to the accessible building entrance or facility they serve.
    c)Places of public accommodation built before 1992 must undertake “readily achievable barrier removal.” Readily achievable means “easily accomplishable and able to be carried out without much difficulty or expense.” Designating accessible parking is often readily achievable, and is considered a top priority because it enables many people with disabilities to “get in the door.”

  2. Entrance Area

    Our rating will consider the following:
    a)
    The entrance area should be the same level as the outside pavement/concrete.
    b) If the entrance area is not level, a ramp is necessary. Some facilities try to get by with a curved hill of concrete or other flooring substance made to substitute for a ramp. In this scenario, a wheelchair’s front tires generally cannot get over it. As per the Americans with Disabilities Act (ADA) handbook: “If a restaurant provides a ramp for its disabled patrons, the maximum slope must be 1:12 or less. Ramps have to be at least 36 inches wide with a minimum landing length of 60 inches. If a ramp is longer than 6 feet, it must have a handrail on either side that measure 34 to 38 inches in height.” Ramps are easily installed, and will be a visible invitation to people who use wheelchairs.

    3. Doorways

    Our rating will consider the following:
    As per the Americans with Disabilities Act (ADA) handbook:
    a)At least 1 accessible entrance is required (at least 60% of public entrances in newly built facilities must be accessible to individuals who use wheelchairs or have mobility impairments).
    b) Accessible doors should provide at least 32 inches of clear width. Clear width is measured between the face of the door itself and the opposite stop.
    c)Doors require a certain amount of clear space around them to allow individuals using wheelchairs or other mobility devices to: 1)approach the door; 2)reach the door or door hardware; 3)Open the door while remaining outside the swing of the door (if it’s a swinging type) 4)Maneuver through the doorway; and 5)Close the door behind themselves

    4.Maneuverability Inside

    Our rating will consider the following:
    As per the Americans with Disabilities Act (ADA) handbook:
    “The aisles between fixed seats must be at least 36 inches wide, and restaurants should provide wheelchair accessible seats throughout the dining room.” If people or furniture must be moved for a wheelchair to get through, the walkways are too narrow.

    5.Restroom Access

    Our rating will consider the following:
    As per the Americans with Disabilities Act (ADA) handbook:
    a) The bathroom is located on the same floor as the dining room, otherwise an accessible elevator must be available
    b) Grab bars are installed in appropriate locations.
    c) Toilet seat heights must be between 17″ to 19″ above the finished floor.
    d) A clear space with minimum dimensions of at least 30″ x 48″ must be provided to accommodate a single wheelchair
    e) A single wheelchair must rotate freely inside a bathroom. For this kind of motion at least 60″ in diameter is required to complete an 180-degree turn.

    Often a restaurant will advertise itself as wheelchair accessible. However, if the lavatory is not accessible, then the building as a whole is not suitable for wheelchairs. The ADA does not have a provision to “grandfather” a facility but it does have a provision called “safe harbor” in the revised ADA regulations. A “safe harbor” means that you do not have to make modifications to elements in an existing building that comply with the 1991 Standards, even if the new 2010 Standards have different requirements for them. This provision is applied on an element-by-element basis.

    6. Table Height (Restaurants)

    Our rating will consider the following:
    As per the Americans with Disabilities Act (ADA) handbook:
    “To accommodate those in wheelchairs, tabletops and counters need to measure 28 to 34 inches in height. Under the table, a restaurant must provide knee room that is at least 30 inches wide, 27 inches high and 19 inches deep.”
    People sitting in wheelchairs need to be able to both fit their knees under the table and be able to get close enough to eat comfortably at the table.

    7. Menu (Restaurants)

    Our rating will consider the following:
    The ADA suggests menus should be large print, high contrast and non-glare for those with vision impairment.

    8. Customer Service

    Our rating will consider the following:
    a)Individuals with disabilities are spoken to respectfully and made to feel welcome.
    b)Efforts are made by the staff to make accommodations as best as possible in older restaurants that were not built to be accessible.
    People with disabilities are people FIRST

Note to business owners:
People with disabilities are the largest and fastest-growing minority in the U.S. They control $1 trillion in total annual income. They have friends, family members, and business colleagues who accompany them to events and outings. And they use businesses and facilities that are accessible to them.If wheelchair users cannot easily access your facilities, they will bring their business elsewhere. Tax incentives for business exist that can help defray some of the costs incurred in making your facility more accessible.